Restaurant Customer Service That Rocks

What makes a twelve-dollar hamburger worth twelve dollars? Hint: It’s not just the Certified Angus Beef. To differentiate yourself in the restaurant business—and make that burger worth the price—you have to be innovative, creative, irreverent and unpredictable. At least that’s what works at Hard Rock Café, where customers don’t just pay for those twelve-dollar burgers, [...]

Full Article

Restaurant Training, The Economy and Restaurant Marketing

In May 2008, Restaurant Revolution began producing and participating in a variety of restaurant industry-specific discussions. These have been recorded. Videos, handouts and pamphlets on each topic are being created for your benefit. Please check back often, or Join Restaurant Revolution to be notified when these materials are available. The first in this series is [...]

Full Article