Top 10 Web Site Mistakes That Restaurants Make

Many independent restaurants miss out on the great opportunity that the Internet provides for their business by making costly blunders with their web sites. Let’s take a look at ten common mistakes frequently encountered at restaurant web sites. Hide and Seek For some unknown reason, there are restaurant sites that hide their contact information. This [...]

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Restaurant Business: Open The Pizza Box

Whenever I order from Pizza Hut, they open the box to show me what I ordered and ask “how does it look?”… all before I pay. This is a stark contrast from what most pizza places do when I pick-up the order. (The same goes for any other restaurant for that matter.) The action shows [...]

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Every Restaurant Needs A Customer Database – Part 2: Systems

Every restaurant operator needs to have a systematized method of gathering customer names and contact information. This concept is rarely a problem – most business owners understand they need a database. The issues arise when they fail to create a SYSTEM that operates with very little, actual work. Building a database for a restaurant is [...]

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Every Restaurant Needs A Customer Database – Part 1: Value

Having a database is like having my very own, personal goldmine. Because I’m able to contact the people who enjoy my services, I can build a long-lasting relationship with them. I’m able to announce specials, send news and also create a dialogue that allows me to learn more about them… in a way that helps [...]

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