Restaurant Customer Service That Rocks

What makes a twelve-dollar hamburger worth twelve dollars? Hint: It’s not just the Certified Angus Beef. To differentiate yourself in the restaurant business—and make that burger worth the price—you have to be innovative, creative, irreverent and unpredictable. At least that’s what works at Hard Rock Café, where customers don’t just pay for those twelve-dollar burgers, they line [...]

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Rock, Roll & Retention: The Power of Music to Engage Employees

Music can inspire, sooth, motivate, energize and activate the human mind. People everywhere love to listen, shake, rattle, rock, roll, twist, cry, jump, rap, bump, slam, disco, waltz, polka, relax, sleep and even learn to a variety of recorded sounds. Bringing my passion of music to training was a natural progression for me. The strategic use [...]

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Free Restaurant Training Report: “Tough Economy Edition”

Restaurant Revolution and Judy Asman conducted an information session with John Alexander of Chart.org. This interview was put into video format and can be seen here. To help you get the most value of this information, we created this 10-page, no-fluff report (shown right). If you want the lists, tips and bullet-points that John brings up, [...]

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Restaurant Training, The Economy and Restaurant Marketing

In May 2008, Restaurant Revolution began producing and participating in a variety of restaurant industry-specific discussions. These have been recorded. Videos, handouts and pamphlets on each topic are being created for your benefit. Please check back often, or Join Restaurant Revolution to be notified when these materials are available. The first in this series is an interview [...]

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